LINE block

LINE is how most Thai customers talk to creators and shops. The LINE block on Abitlink turns a visitor who taps your bio into someone who’s one tap away from messaging you — no copy-pasting your ID, no searching inside LINE.

The block supports the three different ways creators share LINE, and it builds the correct deep link for each one so customers on mobile open directly into the LINE app.

Prerequisites

• A Pro (or Early Bird) Abitlink account — LINE is a Pro block.
• Your LINE identifier, which can be any one of:
  • Your personal LINE ID (set in LINE app → Home → Settings → Profile → ID), or
  • Your LINE Official Account handle (the @-prefixed name, e.g. @abitlink), or
  • A lin.ee shortlink generated from the OA Manager.

Tip

If you don’t have a LINE ID set yet, open the LINE app → Home → Settings → Profile and tap ID. Pick something short and memorable. You can only set it once, so don’t rush.

1. Add the block

1. Open the Abitlink editor for your bio page.

2. Click + Add block and pick LINE from the Links group. The button shows a small green LINE logo so it’s easy to spot.

3. The block appears in your list. Click Edit Settings under the block to open the LINE editor.

2. Pick the right kind

The editor has three tabs across the top. Pick the one that matches how you want visitors to reach you.

Personal LINE ID

Best for: solo creators, freelancers, hobby sellers — anyone using their personal LINE account.

1. Click the LINE ID tab.

2. Type your LINE ID with no prefix — if your ID is your.name, just type your.name. A leading ~ is fine too; the editor strips it.

3. The editor shows a preview of the generated link below the input:

   Opens: https://line.me/ti/p/~your.name

4. Click Save.

When a customer taps the button on a phone, LINE opens straight to your profile and shows an Add Friend button. On desktop, LINE falls back to a QR page the visitor can scan.

Official Account

Best for: shops, brands, service businesses — anyone who runs an @ OA with rich menus, broadcast messages, or LINE Pay.

1. Click the Official Account tab.

2. Type your OA handle without the @ — if your OA is @abitlink, just type abitlink. A leading @ is also fine; the editor strips it.

3. The editor shows the preview:

   Opens: https://line.me/R/ti/p/%40abitlink

   The %40 is the URL-encoded form of @ — LINE requires it in Add-Friend deep links.

4. Click Save.

Note

Not sure what your OA handle is? Open the LINE Official Account Manager at manager.line.biz, select your account, and look in Settings → Account Settings. The handle is listed as Basic ID (auto-assigned) or Premium ID (if you bought one for 444 THB/year).

Custom URL

Best for: when you’ve already generated a lin.ee shortlink in OA Manager, or when you want to link to a specific OA campaign URL.

1. Click the Custom URL tab.

2. Paste the full URL — anything starting with https://lin.ee/... or https://line.me/... works.

3. The editor passes the URL through unchanged (just trimming whitespace) and shows it in the preview.

4. Click Save.

Caution

Custom URL mode does no validation beyond “is this an https:// URL”. If the link is broken or points to the wrong place, the button will still render — it’s up to you to test it.

3. Customise the label

By default the button reads “Chat on LINE”. You can change this in the block’s main Title field above the settings panel. Common replacements:

• “แอดไลน์เราได้เลย” — Thai, friendly
• “Chat with us on LINE” — English, businesslike
• “สั่งของผ่านไลน์” — if you take orders through LINE

The label renders next to the LINE logo on the bio page, so keep it short — three to five words max on mobile.

4. Test before you share

1. Open your bio page on a desktop browser. Tap the LINE button. It should open a new tab showing either your LINE profile page (Personal / OA) or the URL you pasted (Custom). If it shows a 404 or an empty page, the ID is wrong.

2. Open your bio page on your phone. Tap the LINE button. The LINE app should open directly — not a browser page. If it opens a browser, check that you have LINE installed and logged in.

3. Ask a friend to tap it. Their experience is what matters — if they see “Add friend?” with your name and photo, the block is wired correctly.

5. Practical tips

• Pair the LINE block with a Banner or Text Note explaining what customers should message you about (“ทักมาเพื่อสั่งของ / Ask about custom orders”). A bare button sometimes makes visitors hesitate.

• OA is better than Personal for selling. The LINE Official Account gives you rich menus, broadcast messages to followers, and analytics — all things a personal LINE account can’t do. If you’re running a business, move to OA and use the Official Account tab here.

• Keep your LINE ID stable. If you change it, the block keeps pointing to the old one until you update it. Abitlink doesn’t detect this automatically.

• Don’t mix LINE and PromptPay in the same button. Use two separate blocks — LINE for questions, PromptPay for the actual transfer. A customer who taps a “Pay via LINE” button expecting PromptPay will bounce.

Troubleshooting

The button doesn’t open LINE on mobile — it opens Safari / Chrome instead. This usually means LINE isn’t installed, or the customer is signed out. LINE’s deep-link handler needs the app running in the background. There’s nothing Abitlink can do from its side; the visitor needs to install LINE.

“Add friend” screen shows a different name than mine. That means the ID you entered belongs to someone else. Open LINE → Home → Settings → Profile and copy the exact ID from there. Personal IDs are case-sensitive in some versions of LINE.

lin.ee link 404s. lin.ee shortlinks expire or get revoked if the OA is unpublished. Go to OA Manager and regenerate the shortlink, then paste the new one into the Custom URL tab.

I see the button on desktop but tapping does nothing. Make sure the URL starts with https://. Abitlink rejects line:// deep links at save time (the scheme is deprecated — the https://line.me/... form is canonical and handles both desktop and mobile fallback).

I had a LINE block before, but after the editor update it shows “Custom URL”. That’s intentional. Older blocks had no kind metadata, so the editor opens them on Custom URL instead of guessing. Your existing link still works — if you’d prefer the Personal or OA tab, switch tabs and re-enter the handle. The URL will be rebuilt cleanly.